Let’s be honest, no one likes having their offices upended indefinitely for the construction or installation of anything. If we must make changes to our environments, we want things to go smoothly. That means having fast, quiet, clean, and respectful people come in, get the job done, and leave with minimal disruption and satisfactory results. We expect one point of contact, and we want that person to be responsive and informed about our project. With technology installations (i.e., audio/visual, security, network, and infrastructure), a professional project manager makes all the difference, ensuring quality results through seamless planning and implementation.
Project Managers (PMs) in the audiovisual industry interface with a variety of people in organizations to implement plans for onsite installations. After a client approves a system design, the Sales Account Executive holds an internal turnover meeting with engineering and project management to ensure that everyone has the same information about a particular project. This turnover meeting marks the point at which the project is handed over to a PM to begin planning the installation with client representatives.
Often, clients assign one designated person to be the point of contact for AV project managers to coordinate with; however, that is not always the case. PMs often need to contact facilities managers, human resources, administrative staff, and/or security to gain access to project sites. High-security sites, such as military bases and other government facilities, may require a variety of background checks specific to all team members coming onsite. PMs coordinate all details surrounding gaining access to project sites at the appropriate times for technicians to complete installations.
Supply chain issues often intensify the work of AV project managers, who are responsible for ensuring that all required equipment for an installation is assembled in the warehouse and ready for delivery to the site on the designated day. Keeping clients informed of availability and delays is a crucial aspect of client relationships and a key function of project managers.
Once the target on-site installation date is established, technical resources are assigned. PMs work with Operations Managers to ensure that installation teams have all the information and materials to go onsite and complete successful installations with minimal impact on clients’ operations. PMs actively monitor the progress of installations and keep clients informed of any issues. If a client decides to modify the planned installation with additional equipment, the PM will process the change order to ensure the client’s needs are met and that timely change orders are processed.
Project managers work diligently to keep projects on schedule and running smoothly. Professional PMs juggle unending variables with the goal of delivering successful outcomes marked by clients’ complete satisfaction.
Engaging with professional audiovisual integrators ensures a high-quality customer experience. From initial consultations to installations and services, Solutionz is the technology partner trusted to deliver expert technology solutions. Contact Solutionz for your next project!
