Skype For Business is one of the more common video conferencing tools, as it is already familiar to so many people. But just because it is intuitive and simple doesn’t mean it isn’t sometimes tricky to manage. StarLeaf, which specializes in innovative Skype For Business solutions, has found a way to help IT departments manage its army of endpoints with StarLeaf Maestro.
One of the most common enemies of video conferencing happens to be the very thing that makes video conferencing possible: equipment. Yes, the screens and microphones and cameras that compose a video conferencing solution are wonderful tools, but like everything else in this capricious world, they are not foolproof. All it takes is one faulty cable or crossed wire to bring a conference to a screeching halt. We’ve all attended that meeting: a screen goes blank and then everyone sits there waiting for an official IT diagnosis.
But StarLeaf Maestro is equipped with a notification system that will alert the IT department the second it detects that something is amiss, so most technical problems can be quickly solved before the meeting commences. Just like a smoke alarm alerts you to a fire before things get out of hand, StarLeaf Maestro can initiate an IT response well before you end up stuck in a meeting nightmare.
If your company has multiple rooms running Skype for Business, StarLeaf Maestro can help you track usage throughout your organization. By accessing call detail records and generating usage statistics, Maestro can tell you how many calls are being made, how many people are attending meetings, and which rooms see the most traffic. Once StarLeaf Maestro has collected all the usage data, it can then return numbers that your accounting department might be interested in filing, stats like air miles saved via video conferencing or carbon credits earned from same. So if you have been wondering just how much your video solution is saving you, Maestro has your answer.
One of the major IT challenges for larger organizations with remote employees is the sheer volume of off-site equipment. It can be a major undertaking to make sure your non-local equipment is getting the care it needs. StarLeaf Maestro allows for remote management, though, so firmware updates can be scheduled for any endpoints, no matter where they are. And different settings can be applied to different rooms depending on their usage stats, so that you can bring the whole farflung array of endpoints into an efficient harmony.
As more and more companies are using video conferencing and collaboration solutions to communicate with remote employees and distant clients, an intervention like StarLeaf Maestro is absolutely crucial for making things run as smoothly as possible.
Learn more about StarLeaf’s range of video conferencing solutions and contact us if you have any questions. We will have one of our experts get back to you shortly. If you’re ready to get going, schedule a free consultation and we will start putting together a solution that works for you.
