Long before COVID-19 changed the way we do pretty much everything, telemedicine was revolutionizing the healthcare industry. According to the Journal of American Medical Association, telemedicine visits increased at an average compound annual growth rate of 52% per year between 2005-2014. And the American Hospital Association reported that 76% of U.S. hospitals were connecting with patients and consulting practitioners using some form of telemedicine technology as of 2019.
The need for telemedicine has only increased this year, as doctors and hospitals meet with patients via video to cut down on the risk of COVID-19 exposure. And for many patients seeking COVID-19 testing, scheduling a video appointment has become the crucial first step of the process.
It could not be a better time, then, for StarLeaf’s recent achievement of HIPAA (The Health Insurance Portability and Accountability Act of 1996) compliance, which will allow the video meeting provider to enter into a Business Associate Agreement (BAA) with US healthcare organizations to deliver telemedicine solutions that protect patient privacy and security at all times.
“Achieving HIPAA certification is another huge milestone for StarLeaf,” said Mark Richer, StarLeaf’s Chief Executive Officer. “We pride ourselves on the trust healthcare organizations around the world put in us as a company. Healthcare organizations must take extra precautions when selecting a video conferencing provider, so receiving the HIPAA certification gives our partners and customers the reassurance that we place security and reliability at the heart of our products and services.”
StarLeaf solutions encrypt customer data with industry-compliant cryptography and ensures that date remains under control of the healthcare organization in question. And all calls made through StarLeaf are in real-time, which means no residual footprint remains on StarLeaf infrastructure. Healthcare organizations can rest assured that the privacy of their patients' information will always be maintained.
“The certification has certainly come at a time when remote communication has been brought to the fore and we are therefore delighted and proud to be able to partner with healthcare organizations and help facilitate the delivery of the vital services they provide to patients on a daily basis,” Richer said.
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