It’s pretty difficult to think of an industry that can’t be radically transformed by video conferencing and telepresence solutions. Think of a company or organization and we can tell you how it would become more efficient and profitable with video technology. Daycare? How about a video feed for parents at work. Construction? Workers on-site can stream vital visuals to the higher-ups at the office. Fast food? Employees can be trained via video. We could go on and on. But for now, let’s take a look at four businesses and how they use video/collaboration solutions.
Health and Wellness
Videoconferencing and telepresence solutions have the potential to revolutionize the healthcare industry. For folks in rural areas, traveling to a doctor’s office can be an expensive and time-consuming affair. With telemedicine solutions, patients can meet with their doctors from home. Telemedicine can be especially beneficial for those seeking counseling and other mental health interventions, as a video meeting can basically replicate the conversational intimacy of an in-person psychiatric appointment. The benefits of video extend to doctors and administrators, as well. Instead of traveling to trainings and conferences, medical professionals can learn from and network with fellow practitioners via video.
K-12 Education
Nearly every facet of education can be radically altered with videoconferencing and telepresence solutions. A kid has to stay home sick? She can attend class on her tablet or laptop via video. Budget crunches have forced schools to cut field trips? Kids can visit a museum remotely. A science teacher wants an expert to visit their classroom? A video link can bring anyone from anywhere into the room. A great teacher can transport students to new realms of thought and new ways of looking at the world. With videoconferencing, teachers have a vital new means of transportation.
Legal
The legal system can be a cumbersome beast, and while the law will never not be complex, moving people through that system need not be as expensive or labyrinthine as it is currently. Telepresence solutions can help speed trials along by offering preliminary hearings via video, thereby eliminating the time- and money-draining process of transporting defendants to and fro. Video doesn’t only benefit the system, though. For prisoners, videoconferencing can give them a chance to meet with friends and family members who otherwise might not be able to incur the expenses (of money and time) related to visitation.
Retail
Of course, the retail industry has already undergone a digital revolution in the last fifteen years, thanks to online retailers. But there are still brick-and-mortar stores, and they have to find new ways to reach out to customers. Videoconferencing is one way physical retail outlets can provide better and more effective service. Someone can’t quite figure out how to connect their DVD player to their TV? A quick video chat with a customer service representative who can actually SEE the problem can resolve the issue in no time. Or maybe someone wants to get a good look at a product before driving all the way to the store? A stockperson equipped with a mobile device can bring that person to the product remotely, offering a realtime view of the goods.
We are only just scratching the surface with these four examples, but no matter your business, videoconferencing and telepresence solutions can improve it.
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