Mohegan Sun, located in Uncasville, Connecticut, is a renowned American casino owned and operated by the Mohegan Tribe. As a premier entertainment destination, Mohegan Sun offers various attractions, including world-class gaming, exquisite dining, and live performances.
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As FanDuel’s premier casino content integrator, Solutionz, Inc. played a pivotal role in enhancing Mohegan Sun's sportsbook venue, which helps attrach over 25,000 visitors daily. The goal was clear: transform the expansive 11,000-square-foot space into a captivating hub for sports enthusiasts by implementing cutting-edge AV solutions.
Central to this vision was creating a state-of-the-art video wall designed to be a focal point of the sportsbook. Solutionz undertook the challenge of crafting a custom triple XL curved video wall supported by a robust mounting system capable of bearing substantial weight.
In close collaboration with FanDuel and Mohegan Sun, Solutionz delivered a best-in-class AV system that enhances guest experiences at the FanDuel Sportsbook. Leveraging advanced dvLED display technology, supported by custom mounting solutions from Peerless-AV, and enhanced with superior background audio systems by Q-SYS, Solutionz crafted a cohesive and innovative AV environment. This partnership resulted in a visually stunning and immersive setting that set a new casino entertainment standard.
Introducing a massive 140-foot curved dvLED video wall and background audio system at the Mohegan Sun FanDuel Sportsbook creates a captivating environment. The new AV installation's innovative design and premium quality elevate the ambiance, capturing visitors' attention and showcasing the brilliance of FanDuel and Mohegan Sun’s entertainment offerings.
Solutionz and Peerless-AV thoroughly designed a custom mounting system that supports the video wall's weight and curvature while seamlessly integrating it with the architecture. This bespoke solution ensures stability, precise alignment, and a flawless visual presentation, reinforcing the venue's aesthetic and functional integrity.
Beyond AV, Solutionz installed a network infrastructure to support critical operations such as self-betting kiosks, cashier counter POS terminals, and a fully IP-based AV system at the FanDuel Sportsbook. Leveraging advanced technologies from Cisco and Palo Alto Networks, Solutionz ensured seamless connectivity and fortified security across the network. The network enables the reliable operation of interactive kiosks for betting and guest services, maintaining high availability and data integrity.
After the installations were completed, Solutionz continued to provide ongoing support to ensure seamless operations for FanDuel. Their commitment to exceptional service is evident through their 24/7 rapid response team, which minimizes downtime and maximizes guest enjoyment at FanDuel's Sportsbook.
Stephen McDonnell, Product Director of Retail Sportsbook at FanDuel, said, “The LED wall offers all the capabilities to display as many games and different layouts and variations across the wall. So we can tailor that content to our customers based on whatever sporting activities are on that day. Whether it's a quiet day and we want to showcase three games or a busy NFL Sunday and we want to showcase 12 games, we can cut up the video wall in any layout we want.”
Peerless-AV's expertise in custom dvLED mounting solutions was the backbone of this project's success. Their innovative SEAMLESS Bespoke dvLED Mounting Systems ensured flawless integration of the video wall design with unwavering stability for the dvLED displays and tight tolerances to enable precision alignment of pixels. A supplemental steel structure behind the Bespoke framework provided extra stability designed to flex with the building and prevent future issues of sagging or deflection.
Megan Zeller, Senior Director, Business Development at Peerless-AV®, and Project Manager on this colossal custom dvLED installation, praised Solutionz's in-depth attention to detail and quality craftsmanship. She said, “When planning this project, we worked with Solutionz to analyze the room for challenges by conducting an in-depth site survey. We also reviewed the structural drawings with the on-site structural engineer and our engineering team. We have worked with Unilumin and Solutionz before, but this was our first large-scale project altogether. It’s a perfect example of excellent teamwork.”
This spirit of combined expertise was supplemented with Peerless-AV's SEAMLESS dvLED Video Wall Integration Program, which provided comprehensive support throughout the entire process – from design and manufacturing, testing and project management, to on-site installation and commissioning.
Peerless-AV devised a custom curved mounting system that suspended the 20,000 lb curved video wall's total weight from the ceiling and attached it to the wall.
Q-SYS Core 110 for Audio Processing
“The great thing about Q-SYS is its quality is on three levels. Q-SYS is reliable, gives us great fidelity, and is easy to control. When you hear it in a crowded environment like this, we can all participate,” says Jim Miner. “We're sports fans, we cheer during games. The idea here is to give great intelligibility during a game in a very loud environment, and the chassis audio system has excelled.”
The focus on clear communication aligns perfectly with Q-SYS’ mission of bringing people together and allowing them to make memories through exceptional audio experiences. As Ray Biba, Senior Director of Channel Sales for Q-Sys, emphasizes, "People are now spoiled for choice when it comes to entertainment and experiences. The bar has risen, and Q-SYS has developed technology built to wow. Our goal is to bring people together and to allow them to make memories through the lens of our solutions."
With Solutionz Support Services, Mohegan Sun and FanDuel's team benefit from proactive, real-time support that guarantees flawless technology performance on game days and during day-to-day operations. This proactive approach is crucial, particularly during pivotal events like championship matches, where technical issues could diminish the overall guest experience.
"If the TV or sound is out, it ruins the experience," emphasized Chris Diamond, Sportsbook Operations Manager at Mohegan Sun. "Solutionz provides peace of mind by always being there for us. Their reliability ensures that our guests can enjoy every moment without interruptions, whether it's a major sporting event or a regular day at the sportsbook."
"For me, one of the key things about coming to a retail sportsbook is not just about the bet. It's about our shared moments. It's about being with your friends and enjoying a moment where I've had a blast, watching a big game, and sharing those moments together. And what better place to do it than in a space like this?"
PRODUCT DIRECTOR, RETAIL SPORTSBOOK AT FANDUEL
