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CASE STUDY

FanDuel Partners with Solutionz, Inc. for
Next-Level Entertainment

The Client

About FanDuel

 

File:Fanduel logo.svg - Wikimedia Commons

 

FanDuel, a powerhouse in the sports-tech entertainment industry, is driving digital transformation in how fans connect with sports, teams, and leagues. As part of Flutter Entertainment plc, FanDuel continues to lead in innovation and excellence.

This leading sports-tech pioneer is committed to transforming the fan experience through strategic expansions of sportsbooks across the United States. Each venue not only increases accessibility to sports betting but also serves as an immersive entertainment hub where fans can engage with their favorite sports in dynamic ways.

 

 

Partnership with Solutionz, Inc.

FanDuel Sportsbook

Background

The partnership between FanDuel and Solutionz, Inc. began in 2018, amidst the pivotal shift in American sports betting regulations when Paddy Power acquired FanDuel. Since then, Solutionz has been instrumental in launching 27 sportsbooks nationwide, starting with FanDuel's landmark sportsbook at Meadowlands Racetrack in northern New Jersey.

Enhancing the Fan Experience With AV Technology

FanDuel works closely with Solutionz, Inc. to elevate its AV technology infrastructure across multiple sites, focusing on future-oriented enhancements that redefine casino entertainment. Solutionz brings expertise in designing and implementing state-of-the-art AV solutions, featuring cutting-edge displays with vivid, high-resolution visuals. These innovations, such as larger, brighter pixels on screens, aim to immerse fans in every sporting moment, delivering unforgettable experiences that surpass traditional viewing standards.

Jim Miner, Vice President at the Northeast Region of Solutionz, Inc., shares his perspective on the partnership’s success: “At Solutionz, we’re privileged to collaborate with these industry giants, creating incredible facilities and ensuring seamless operations daily.” Led by Miner, this collaboration emphasizes seamless AV technology integration and unparalleled customer satisfaction, redefining entertainment venues nationwide.

Solutionz Support Services

As of 2024, Solutionz, Inc. supports FanDuel’s 35 retail sites and five corporate sites.

In an interview, Jay Pomante, Solutionz's VP of Integration, elaborates on their tailored approach:  "We customize solutions for each site, ensuring seamless operations. In sports entertainment, downtime is not an option. Our help desk offers rapid responses, customized escalation channels, and expert support to resolve issues swiftly."

FanDuel relies on Solutionz’s expertise to maintain flawless AV systems across multiple locations. Solutionz's commitment to cutting-edge AV innovation ensures optimal performance and uptime through proactive maintenance. Their comprehensive Solutionz Support Service plan guarantees seamless operation, which ensures fans never miss a moment of action.

FanDuel Sports Lounge for Sports Viewing Experience

Stephen McDonnell, Product Director of Retail Sportsbook at FanDuel, emphasizes the importance of Solutionz’s support: “Having dedicated support from Solutionz is imperative because, during sports events, interruptions are unacceptable. Solutionz has always been first-class in support, expertise, communication, and efficiency, resolving issues promptly to uphold uninterrupted sports viewing experiences. Their ability to resolve issues when they arise is second to none.”

Project Highlights

FanDuel United Center

United Center in Chicago, IL

Explore an immersive entertainment experience at Chicago's United Center. FanDuel, in collaboration with Solutionz, has crafted an engaging two-story space with a 29-ft video wall that captivates both sports enthusiasts and concertgoers.

FanDuel Mohegan Sun

Mohegan Sun in Uncasville, CT

Solutionz and Peerless-AV thoroughly designed a custom mounting system that supports the video wall's weight and curvature while seamlessly integrating it with the architecture. This bespoke solution ensures stability, precise alignment, and a flawless visual presentation, reinforcing the venue's aesthetic and functional integrity.

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