Field Technician II

Goals and Outcomes: Responsible for setting up, installing, operating, testing, and troubleshooting Audio/Video/Control systems and related equipment while mentoring/training Field Technician I.

Essential Functions

• Attend the Installation Turnover meeting with the Project Manager to understand all related
  information, schedules, and documentation.
• Verify all the drawings, code, site pictures, and job descriptions are complete and that access to them
  has been granted
• Assemble and test equipment racks per the rack build schedule.
• Ensure the equipment is programmed, configured, and tested prior to onsite installation.
• Make certain all cables, connectors, hardware, and tools needed to complete the project are available
  and collected.
• Make certain all cables, connectors, hardware, and tools needed to complete the project are available
  and collected.
• Maintain a clean and organized van with appropriate tools, ladders, and safety equipment.
• Inventory and deliver all equipment to the job site.
• Verify working times and access to the workspace.
• Installation of all AV equipment per Solutionz documentation and industry standards for a fully
  functional system, while adhering to local low-voltage and National Electrical Code.
• Perform minor DSP changes and load control code, as necessary.
• Submit an EOD report in Teams at the end of each day.
• Ensure that all equipment is connected per the drawings.
• If the drawings are incorrect for functionality, mark the necessary changes accordingly.
• Ensure that every wire is labeled and matches the drawings.
• Ensure that the job site and office work area remain clean and free of trash and debris.
• Assist with system commissioning, testing, and final punch-out.
• Ensure that all drawings are correct and submit redlined drawing set over to the Project Manager.

Universal Responsibilities

• Adopt and practice the Solutionz’ Four Pillars: Hard Work, Morale, Continuous Improvement, and The
  Bottom Line.
• Understand that you are the front-line ambassador of the Solutionz brand. Strive to always provide the
  best customer experience.
• Always represent Solutionz in a positive professional manner.
• Promptly reply to all email and voicemail communications, including outside of standard work hours
  when required.
• Proactively identify and discuss ideas to improve policies and procedures.
• Understand and follow Solutionz policies and procedures.
• Complete timecards and EOD reports daily.
• Keep all scheduled activities current on your Solutionz MS Outlook calendar.
• Productively interface with all team members and project stakeholders – internal and external
• Understand and follow Solutionz policies and procedures
• Be respectful in the care and handling of all company and client-owned resources

Requirements

• Complete Solutionz Academy and all required certifications for Field Technician Level II
• Advanced understanding of structural mounting
• Advanced IP Networking Knowledge
• Advanced AV system troubleshooting skills
• Setup and connection of VTC units (Cisco, Lifesize, Polycom, etc..)
• Setup and load code into Control Systems, Crestron, AMX, Extron, etc…)
• Setup and load code into DSP (BSS, Biamp, ClearOne, etc…)
• Terminate Fiber
• Install and configure interactive displays (SMART, Planar, etc…)
• After-hours and/or travel may be required.
• Proficiency with hand tools
• Ability to work from a ladder
• Ability to lift up to 50lbs
• Scissor Lift Certification
• Excellent written and verbal communication skills
• Exhibit good teamwork
• Respect coworkers, clients, vendors, and all other project staff
• Take responsibility for all actions and activities
• High School Diploma or equivalent
• Valid driver’s license

Employment Type: Full-Time

Travel Required: Yes

Position Type: Non-Exempt (hourly)