AV Support Services

Comprehensive AV & UC Support Options for Every Need

Solutionz doesn't just offer AV support; we partner with you. We understand that every organization has unique needs and challenges. We offer a customized suite of support options:

AV Support 1

Adoption & Digital Training

Take the pressure off new technology implementations by ensuring your team has the tools and training to work efficiently.

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Integrated Support

Enjoy peace of mind with comprehensive coverage, including 24/7 helpdesk, on-site visits, equipment, and customer care.

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Technician Staffing

Working alongside your team, benefit from part or full-time dedicated AV expertise for faster issue resolution and increased productivity.

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Remote Monitoring & Management

Anticipate and address potential problems before they arise with 24/7 monitoring and automated testing, alerts, ticket generation & fixes.

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Device Support

Support for individual codecs, cameras, infrastructure, equipment, network modules & more.

Cybersecurity

Protect your networked AV systems from ever-evolving cyber threats with our specialized expertise.

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Request Support

Get quick and easy access to our support team via online portal, phone, or email.

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Success Management

Team of professionals dedicated to customer advocacy, SLA monitoring, periodic customer & performance reviews.

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Why You Need AV Support Services

Routine maintenance, proactive monitoring, and expert assistance are the essential ingredients for keeping your AV systems running smoothly, minimizing downtime, and extending their lifespan. Ultimately, investing in AV support leads to a higher return on investment for your technology.

Smooth, uninterrupted meetings and presentations.

Crystal-clear video conferencing experiences.

Effortless collaboration across teams and locations.

Fewer IT headaches and more productive employees.

Why Choose Solutionz?

When things fall into the cracks between all different consultants and team members (which happens quite frequently on a project this size), the Spinitar team always knew the answer. I can always count on Spinitar, [a Solutionz, Inc. Company], to get specific, responsive, and efficient answers to my questions! They always help us stay ahead of the curve and get to a place where we were ready for classes when they started.

Jacob Pinholster

Founding Director, Media and Immersive eXperience (MIX) Center

It was a really great experience working with Solutionz; even to the point that Solutionz now has the maintenance agreement for our other showpiece room."

Tara Williams

Director, Information Technology Services, Randolph Community College

In the end, it’s about value. We don’t look for the least expensive. We don’t look for the most expensive. We look for the best value. We're happy with the results, and I think the feedback, I can tell you, is it's not just the employees. When I see people bring in their kids or their parents and come to the gym, that tells me they're proud of it. Them being proud of it says a lot about how we hit our goal: people know that we are looking after them and we did the job right.

Tom Porter

Sr. Vice President of Corporate Service, Edwards Lifesciences

The school’s handle on technology has been instrumental to students’ continued success throughout the Covid pandemic. The College and Career Counselors have been able to use video collaboration services to connect with students to plan their futures, and even orchestrate Zoom-based virtual job shadowing. I imagine this is the direction all schools will go, because virtual collaboration is not going to go away - in fact it will only become more important in the future.

Torey Bradley

Director of Technology & Information Systems, Marietta City Schools

It was almost instantaneous. With the teachers and their creativity, the wheels were spinning about how the technology can be used in the classroom. The trainer’s knowledge base is incredible as well as her ability to connect with our teachers.

Dean Wheeler

Co-Founder & CEO, AcclaimWorks

Solutionz always made sure the customer was taken care of regardless of who was responsible in the contract.

Otto Orr

Director of Global Real Estate + Workplace Services, Blackbaud

When Haskell went back to the drawing board to equip their unique conference room, Solutionz's expertise met the challenge with high-definition technology designed to seamlessly connect teams across the globe.

Brad Kirkland

Chief Executive, YetiTech

Discover What's Trending in Our Blog

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The audiovisual (AV) industry has faced unprecedented supply chain challenges over the past four years, disrupting production schedules and testing the resilience of businesses.

Is Outdated AV Technology Costing Your Business More Than You Realize?

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Workplace Wellness: 9 Ways Hybrid AV Technology Reduces Stress

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Bridging the Healthcare Gap: Federal Grants for Rural Telehealth Programs

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Sunbelt Rentals Standardizes AV for Seamless Communication and Collaboration

Sunbelt Rentals, a leader in the equipment and tool rental industry, recently upgraded its headquarters in Fort Mill, SC. Reflecting their commitment to seamless communication and ...

Solutionz Remote Monitoring and Management

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Meeting Equity: Fostering Collaboration Through Technology

The concept of meeting equity is gaining increased attention in organizations adapting to changing work models. Meetings, whether they are in-person or virtual, play a crucial ...

Do Interactive Displays Belong in Your Higher Ed. Classroom?

Today’s incoming freshmen are typically more accustomed to using technology compared to student bodies ten years ago. An estimated 62% of students believe that digital learning ...

4 Ways to Boost Employee Engagement with Interactive Displays

When employees aren’t engaged in their tasks, the likelihood of errors, burnout, and unnecessary stress increases. As work-from-home (WFH) and hybrid shifts remain popular in most ...

Maximizing Technology Investments with ESSER III Funds

The pandemic highlighted the critical importance of technology in education. The Elementary and Secondary School Emergency Relief (ESSER) III funds, which must be spent by schools ...

Keep Your Cool with AV and UC Services Backing You Up

Solutionz Support Services add value to your Audio Visual and Unified Communications investments with greater reliability, productivity, and ROI.

Grants Program: Course for Success in Education

In recent years, education technology has evolved from being important for student success to being essential.

Creating a Standard Service Suite

Communication technologies are integral to the success of many businesses. Hybrid workplaces, global clientele, and geographically dispersed partners make the need for ...

Investing in Technicians: How Solutionz Creates the Best in AV

When a client purchases an audio visual room system, they consult with account executives and engineers to finalize designs that will meet their specific needs. Project managers ...

Why Solutionz Services are Keys to Business Success & Continuity

Audio Visual Integrators specialize in designing and installing technology systems to power global communications. As the world changes, important meetings and organizational ...

Key to ROI on Technology Investments

Robert, a VP of Product Development, was concerned. The company had purchased the interactive whiteboards and upgraded videoconferencing systems that he had requested for teams to ...

Solutionz RMM: Working While You Sleep

It’s 2:00 AM. Joe, the cleaning guy, is ready to take his break. He goes to Conference Room 201 to watch an episode of his favorite TV show. The problem is, the Zoom Room’s PC is ...

Solutionz Makes it Easier to Find and Win Grants

More state and federal grant funding sources for technology are available than at any other time in American history. Solutionz is uniquely positioned to help organizations apply ...

Managing and Monitoring Your AV and UC Solutions

No matter how many employees you have, whether they work in the office or from home, it is essential that the AV and UC solutions they connect and collaborate with are ...

Don’t Be Afraid of the Cloud

Job satisfaction has never been a simple matter of receiving fair remuneration for services rendered. A paycheck is the prime objective, sure, but people have always wanted more ...

Maximize Your Mobile Video Conferencing ROI

Mobile devices have already taken over ownership of PC’s, and that means the requirement to integrate video conferencing into these devices is critical. The demand for a mobile ...

Comprehensive AV & UC Support Options for Every Need

Adoption & Digital Training

Integrated Support

Technician Staffing

Remote Monitoring & Management

Device Support

Cybersecurity

Request Support

Success Management

Why You Need AV Support Services

Discover the Power of Effective AV Support Services!

Why Choose Solutionz?

Jacob Pinholster

Tara Williams

Tom Porter

Torey Bradley

Dean Wheeler

Otto Orr

Brad Kirkland

Discover What's Trending in Our Blog

Connect with Our Support Team